Effective Date: 08/01/2025
Welcome to Pure Performance Rx ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website, https://www.pureperformancerx.com (the "Site"), and any services, content, or products provided by Pure Performance Rx, including those offered by a licensed health coach (collectively, the "Services").
By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using the Site, you confirm that you meet this requirement and that all information you provide is accurate and truthful.
2. Nature of Services – Health Coaching
Pure Performance Rx offers services provided by a licensed pharmacist, which may include health assessments, lifestyle coaching, nutritional guidance, fitness planning, and wellness resources. These services are designed to support and guide you in achieving your health goals and are not a substitute for medical advice, diagnosis, or treatment. Always consult your physician or other qualified healthcare provider before beginning any new health or fitness program.
3. Client Responsibility
By using our Services, you agree to:
Participate voluntarily and actively in your evaluations sessions.
Provide accurate information about your health history and lifestyle.
Understand that results are not guaranteed and depend on your individual effort, consistency, and adherence to recommendations.
4. Refund Policy
We strive to provide high-quality consulting and wellness services. However, if you're not satisfied with your purchase, we offer the following refund policy:
One-on-One Sessions: Refunds are available for missed or canceled sessions. Once services have been rendered, your session is non-refundable.
To request a refund, email us at [email protected] with your name, date of purchase, and reason for the request.
5. Account Registration
Some features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
6. Intellectual Property
All content on the Site, including but not limited to text, videos, images, graphics, and downloadable materials, is the property of Pure Performance Rx and/or its licensors. You may not reproduce, distribute, or modify any materials without written permission.
7. Payment Terms
All fees are due at the time of booking or enrollment unless otherwise specified. We reserve the right to change prices or service offerings at any time. Accepted payment methods will be clearly indicated on the Site.
8. Disclaimer
Important Notice Regarding Virtual Consultations
Pure Performance Rx may provide services through online platforms, video calls, phone consultations, emails, or other remote communication methods (collectively, "Telehealth Services"). These Services are provided by a licensed pharmacist and are intended solely for educational, informational, and wellness coaching purposes.
Please be aware of the following:
Not Medical Advice or Care
The Telehealth Services provided by Pure Performance Rx do not constitute medical advice, diagnosis, or treatment. Our coaching is not a replacement for care provided by a licensed physician, nurse practitioner, or other licensed healthcare provider.
No Provider-Patient Relationship
Use of our Services, including telecommunication-based coaching, does not establish a doctor-patient or provider-patient relationship between you and Pure Performance Rx or any of its representatives. Any prescription medications discussed during evaluation sessions must be prescribed by a licensed medical provider who is legally authorized to do so.
Emergency Situations
Our Services are not appropriate for managing medical emergencies or urgent health concerns. If you are experiencing a medical emergency, you must call 911 or visit the nearest emergency room immediately.
Inform Your Healthcare Provider
You are encouraged to consult with your primary care provider or specialist before making any major changes to your health, fitness, or nutrition plan based on recommendations received through our Services.
Limitations of Remote Services
Virtual coaching has inherent limitations compared to in-person consultations. We may not be able to access or review diagnostic tests, physical exams, or laboratory results, and as such, our recommendations are based solely on the information you voluntarily provide.
9. Limitation of Liability
To the maximum extent permitted by law, Pure Performance Rx shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or Services.
10. Indemnification
You agree to indemnify and hold harmless Pure Performance Rx and its affiliates, employees, and contractors from any claims, damages, or liabilities arising from your use of the Site, Services, or violation of these Terms.
11. Termination
We reserve the right to terminate or suspend your access to the Site or Services at any time, for any reason, including a breach of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes indicates acceptance of the revised Terms.
14. Contact Information
If you have any questions or concerns about these Terms or our Services, please contact us at:
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